Frequently Asked Questions
Straight answers for shop visits and roadside jobs across Chicago and Schererville.
What areas do you cover?
Chicago, IL from our shop at 9126 S Ashland Ave, Chicago, IL 60620, plus mobile into Schererville, IN and nearby. Call to confirm if you are on the edge of the area.
Can you come to my location to repair or replace a tire?
Yes. We come to you, or you can come to the Ashland shop. Use Roadside with your pin or call (312) 937-6047.
Do you sell new and used tires?
Yes — premium, budget, and commercial. Check stock or call the shop at (312) 937-6047.
What kinds of tires do you work with?
Premium, budget, and commercial, plus performance, off-road, and oversized sizes when we can source and install them.
Can you install specialty tires I order through you?
Yes. We can order specialty tires for your vehicle and handle the full install.
Do you offer tire balancing and rotation?
Yes. Balancing and rotation are part of our tire maintenance work at the shop.
Can you repair flats and patch punctures?
Yes. We assess the damage and patch or plug when the tire is still safe to keep. If it needs replacement, we will say so.
Do you replace TPMS sensors?
Yes. We service and replace Tire Pressure Monitoring System sensors.
Can you install oversized or off-road tires?
Yes. We install oversized and off-road tires, including mounting as needed.
Do you repair damaged wheels or rims?
Yes. We can assess damaged wheels and rims and discuss repair options.
What roadside help do you offer besides tires?
Jump starts, fuel delivery, car lockouts, and towing coordination — day or night.
How do I get help when I’m stranded?
Call (312) 937-6047 or use Roadside with your location. We’re open 24 hours.